The Pendant Southlands
5815 South Elk Way Aurora, CO 80016

Frequently Asked Questions

Have questions about The Pendant Southlands? Whether you're an existing tenant or prospective resident, the content below is a good place to start! Don't see what you're looking for? Feel free to drop by our clubhouse & leasing center or give us a call today.

Before Signing Your Lease
What does the application and leasing process entail?
Applying for an apartment at The Pendant Southlands in Aurora, CO is quick, easy, and can be completed entirely online. Visit our Apply Now page to get started. The process includes a credit and background check, along with proof of income and a valid government-issued ID. Every adult 18 or older who will live in the home submits a separate application. Once approved, you'll sign your lease electronically. In line with Colorado law, applicants may also provide a portable tenant screening report. Questions along the way? Reach out to our leasing team or call (303) 351-9268.
Is renter's insurance required?
Yes, renter's insurance is required for all residents at The Pendant Southlands. You must carry a minimum of $100,000 in liability coverage. While liability is the only requirement, we strongly recommend selecting a policy that also covers your personal belongings. Many providers offer qualifying policies for just a few dollars per month, and proof of coverage is due before move-in. Contact our leasing office if you need help confirming your policy meets the requirement.
What is the average rent?
Rent at The Pendant Southlands varies based on apartment size and layout. We offer 10 one-, two-, and three-bedroom floor plans ranging from 740 to 1,428 square feet. Because pricing and availability change frequently, visit our Floor Plans page for live rates, and review our Pricing Breakdown for a full itemization of deposits, fees, and monthly add-ons.
How do I pay rent?
Rent at The Pendant Southlands can be paid online through the Resident Portal, which is available 24/7 from any device. We offer a free e-check option and accept credit card payments (a convenience fee may apply to card transactions). Cash payments are also accepted through MoneyGram.
What are the lease term options?
The Pendant Southlands offers lease terms ranging from 12 to 15 months. Available terms can vary by apartment home and move-in date, so contact our leasing office to find the lease length that best fits your timeline.
Are there any move-in fees?
Move-in costs at The Pendant Southlands typically include an application fee, an administrative fee, and a security deposit. If applicable, pet fees and garage or storage rent are collected at move-in. A full itemization, including applicant expenses, essential expenses, optional add-ons, and situational fees, is available on our Pricing Breakdown page. Applicants enrolled in our Preferred Employer Program may be eligible for waived application and administrative fees with approved credit.
Is there a penalty for breaking the lease early?
Yes, ending your lease early at The Pendant Southlands may result in an early termination fee. The specific terms are outlined in your signed lease agreement. If you anticipate needing to move out early, we encourage you to contact the leasing office as soon as possible so we can review your options together.
Do you require a background or credit check?
Yes. All applicants at The Pendant Southlands are subject to both a criminal background check and a credit check as part of the standard application process. Co-signers or guarantors may be considered in certain situations. For questions about our screening criteria, please contact our leasing team.
Are utilities included in rent?
Utilities are not included in rent at The Pendant Southlands. Residents are responsible for setting up electricity in their name with Xcel Energy prior to move-in. Additional utilities, such as water, sewer, and trash, are billed to your resident ledger each month through Conservice. A full breakdown of applicant expenses, essential expenses, optional add-ons, and situational fees can be found on our Pricing Breakdown page.
Do you offer a preferred employer program?
Yes! At The Pendant Southlands, we take pride in supporting the professionals who help Aurora thrive. Qualified applicants enrolled through their employer can enjoy waived application and administrative fees (with approved credit), 3% off monthly rent, and 50% off the pet fee. Partner employers include Northrop Grumman, Lockheed Martin, RTX (Raytheon), the Cherry Creek School District, and Southlands retail employees, and our Hometown Heroes program extends the same recognition to police, fire, EMS, teachers, and military. Visit our Preferred Employer Program page for full details.
What are the income requirements to qualify for an apartment?
To qualify for an apartment at The Pendant Southlands, applicants are generally required to have a gross monthly income of at least 3 times the monthly rent. For example, for a $1,795/month one-bedroom, an income of approximately $5,385 per month is typically required. Roommate incomes may be combined, and co-signers or guarantors may be considered in certain situations. Contact our leasing team to discuss your specific circumstances.
How do I schedule a tour of The Pendant Southlands?
Scheduling a tour at The Pendant Southlands is easy. Book online through our Schedule a Tour page, call us at (303) 351-9268, or stop by during office hours: Monday through Friday from 10 a.m. to 6 p.m., and Saturday from 10 a.m. to 5 p.m. Want a preview first? Browse our Photos & Tour gallery.
Do you offer virtual tours or self-guided tours?
You can explore The Pendant Southlands from anywhere through the virtual tour content on our Photos & Tour page, and get a feel for the community layout on our Interactive Site Map. For in-person visits, our leasing team is happy to show you around. Contact our leasing office to ask about self-guided tour availability or to book a guided tour.
What floor plan sizes are available at The Pendant Southlands?
The Pendant Southlands offers 10 one-, two-, and three-bedroom floor plans in Aurora, CO, ranging from 740 to 1,428 square feet. Every home features quartz countertops, stainless steel appliances, plank wood-style flooring, high ceilings with pendant lighting, oversized closets, a full-size in-home washer and dryer, and a private balcony or patio. Browse all layouts and current availability on our Floor Plans page.
Are ADA-accessible apartment homes available at The Pendant Southlands?
Yes, The Pendant Southlands offers ADA-accessible apartment homes and community spaces to accommodate residents with disabilities. Accessible features vary by floor plan, so contact our leasing team to discuss specific needs and current availability. You can also review our Accessibility Statement.
What is the application fee at The Pendant Southlands?
The application fee at The Pendant Southlands is charged per adult applicant and covers the cost of the required background and credit check. An administrative fee is also due upon approval. Current amounts are listed on our Pricing Breakdown page. Under Colorado law, applicants who provide a qualifying portable tenant screening report may not be charged an application fee. Residents enrolled through our Preferred Employer Program may also be eligible to have application and administrative fees waived with approved credit.
Is there a waitlist if the floor plan I want is unavailable?
Availability at The Pendant Southlands changes frequently, so we recommend checking our Floor Plans page, which shows live availability and upcoming move-in dates. If your preferred layout isn't available, contact our leasing office and let us know what you're looking for. We'll reach out when a matching home opens up.
Do you offer furnished apartments?
No, The Pendant Southlands does not currently offer furnished apartments. However, we can connect you to CORT, our preferred furniture rental provider.
Once You Move In
Can I install shelves, curtains, or hang posters?
Yes, you are encouraged to personalize your space at The Pendant Southlands. You may install shelves, curtains, and hang posters. Please ensure that any modifications do not damage the walls and that the apartment is returned to its original condition upon move-out.
Am I allowed to paint the walls?
Yes, you may paint your apartment walls at The Pendant Southlands. However, you are responsible for restoring them to their original color before moving out. For more information, please contact the leasing office.
How do I submit a maintenance or service request?
Maintenance and service requests at The Pendant Southlands can be submitted 24/7 through the Resident Portal, where you can also track the status of open requests. For emergency maintenance issues outside of office hours, please call (303) 351-9268 and follow the emergency prompts. Our maintenance team takes pride in providing fast, friendly, and effective service!
When and how should I set up my utilities?
Residents are responsible for setting up electricity in their name with Xcel Energy at least 24 hours before move-in. Additional utilities will be billed to your ledger via Conservice, so there's no separate account to open for those. A full breakdown of essential and situational charges can be found on our Pricing Breakdown page.
Can I have a roommate?
Yes, roommates are welcome at The Pendant Southlands. All occupants over the age of 18 must complete an application and be listed on the lease agreement. To add a roommate to an existing lease, contact our leasing office.
Are there any community rules or quiet hours?
Yes, The Pendant Southlands has community guidelines in place to ensure a comfortable environment for all residents. Quiet hours are observed from 10:00 p.m. to 7:00 a.m. daily. For a complete list of community rules and regulations, please refer to your lease agreement or contact the leasing office.
What amenities are included?
The Pendant Southlands offers a full suite of amenities in the heart of Southlands. Community amenities include a resort-style pool and spa, a sundeck with lounge seating and cabanas, a 24-hour fitness center with weight-lifting equipment, a Pilates, yoga, and stretching room, outdoor grilling areas, a fire table and lawn games, bike racks, a Bark Park, and an indoor pet wash. Each apartment home features quartz countertops, designer tile backsplashes, a kitchen island, stainless steel appliances, a built-in desk, smart thermostats, LED bathroom mirrors, oversized soaking tubs, dual sink vanities, central air, ceiling fans, and a full-size in-home washer and dryer. Visit our Amenities page for the complete list.
How do I renew my lease?
As your lease end date approaches, our team at The Pendant Southlands will reach out with renewal options and available term lengths. If you have questions about renewing early or choosing your next term, contact the leasing office.
Is Wi-Fi available in common areas?
High-speed internet is available throughout The Pendant Southlands. For details on Wi-Fi access in our clubhouse and shared amenity spaces, reach out to our leasing team.
How do I update my contact information?
You can update items like your phone number, email address, and emergency contacts through the Resident Portal, or reach out to our leasing team to update your preferred name or other details. Keeping your information current ensures you receive maintenance updates, package notifications, and community announcements.
Are grills allowed on balconies or patios?
For fire safety, charcoal and gas grills are not permitted on balconies or patios at The Pendant Southlands. Instead, residents are welcome to use our community outdoor grilling areas, perfect for a weekend cookout with neighbors. Contact the leasing office with any questions about grill policies.
What is the smoking policy?
The Pendant Southlands is a 100% smoke-free community. Smoking of cigarettes and other substances or devices, including e-cigarettes and vaping devices, is strictly prohibited inside apartment homes and throughout all community grounds. Failure to comply with the smoking policy may result in eviction.
What happens if I lose my key or access fob?
If you lose a key or access fob at The Pendant Southlands, contact our leasing office as soon as possible to arrange a replacement. Please note that a replacement fee may apply, as listed on our Pricing Breakdown page. For after-hours lockout assistance, call (303) 351-9268 and follow the emergency prompts.
Life at The Pendant Southlands
What are your office hours?
Our leasing office at The Pendant Southlands is open from 10 a.m. to 6 p.m. Monday through Friday and from 10 a.m. to 5 p.m. on Saturday. We are closed on Sunday. The Resident Portal is available 24/7 for rent payments and maintenance requests.
Do you have EV charging stations?
For current information on EV charging at The Pendant Southlands, please contact our leasing office. Residents who drive electric vehicles also have convenient access to public charging around Southlands and the surrounding E-470 retail corridor, and attached and detached garages are available to rent.
Are there community events for residents?
Yes! The Pendant Southlands hosts resident events throughout the year to help neighbors connect, from poolside gatherings to seasonal celebrations. To stay up to date on upcoming events, check the Resident Portal or follow us on Facebook and Instagram.
Do you offer month-to-month options after the lease ends?
Lease renewal terms at The Pendant Southlands typically range from 12 to 15 months. If you need short-term flexibility at the end of your lease, contact our leasing office to ask about month-to-month availability and pricing.
Is parking available?
Yes, parking is available for all residents at The Pendant Southlands. Our on-site surface parking lot is free, and both attached and detached garages are available to rent for added convenience. Availability may be limited, and garage pricing is listed on our Pricing Breakdown page.
What is the guest policy?
Guests are welcome at The Pendant Southlands. No guest may stay longer than 7 consecutive days without prior written consent from management, and no more than 14 days total in any one month. For extended visits or special circumstances, contact the leasing office in advance.
Are storage units available?
Yes, The Pendant Southlands offers spacious rentable storage units as an add-on. Availability may be limited, and storage pricing is listed on our Pricing Breakdown page. To check current availability, contact our leasing office.
What security features does The Pendant Southlands have?
The Pendant Southlands is designed with resident safety in mind. Features include an on-site management and maintenance team, resident access to amenity spaces such as the 24-hour fitness center, well-lit parking areas, and private attached and detached garages available to rent. For specific questions about community safety, contact our leasing office.
Is The Pendant Southlands a gated community?
For details on community access at The Pendant Southlands, including how residents access buildings and amenity spaces, please contact our leasing office. Our on-site team is happy to walk you through the access features during your tour.
What internet providers service The Pendant Southlands?
High-speed internet is available at The Pendant Southlands. Providers servicing Southeast Aurora include Xfinity, among others. Because internet is not bundled into rent, residents set up service directly with the provider of their choice. Contact our leasing office to confirm which providers currently service the community.
Do you have a package room or offer package receiving?
Yes, The Pendant Southlands offers on-site package receiving so your deliveries are safe until you're ready to pick them up. Make sure your contact details are current in the Resident Portal so you receive delivery notifications, and contact our leasing office for details on retrieving your packages.
Explore the Aurora, CO Area
Where is The Pendant Southlands located?
The Pendant Southlands is located at 5815 South Elk Way, Aurora, CO 80016, in the Southlands neighborhood of Southeast Aurora near E-470 and Smoky Hill Road. Southlands, one of the largest open-air shopping centers in the country, is just steps away, and quick access to E-470 and I-225 makes commuting to Downtown Denver, the Denver Tech Center, and Denver International Airport easy. View our Neighborhood page for directions and an interactive map.
How far is The Pendant Southlands from major employers or the city center?
The Pendant Southlands is located approximately 20 minutes from the Denver Tech Center and about 25 miles from Downtown Denver, roughly a 30- to 40-minute drive via E-470 and I-225 depending on traffic. Denver International Airport is about 20 miles north via E-470. The community is also close to major employers including UCHealth University of Colorado Hospital on the Anschutz Medical Campus, Northrop Grumman, Lockheed Martin, and the Cherry Creek School District. Visit our Neighborhood page for a full guide to nearby destinations, employers, and recreation.
What is there to do in Aurora?
Residents of The Pendant Southlands have shopping, dining, and entertainment right outside their door at Southlands, home to more than 150 stores, restaurants, a movie theater, and the Town Square gathering space. Beyond Southlands, Aurora offers miles of trails and open space, the shops at Park Meadows a short drive west, and easy access to everything Denver has to offer. For more ideas, explore Visit Aurora.
Are there any major employers nearby?
The Pendant Southlands is conveniently close to major employers throughout Aurora and the Denver metro, including aerospace and defense leaders Northrop Grumman, Lockheed Martin, and RTX, as well as the Cherry Creek School District and the retail employers at Southlands. Healthcare professionals can reach UCHealth University of Colorado Hospital on the Anschutz Medical Campus and Denver Health, while the Denver Tech Center is about 20 minutes away. Many of these employers participate in our Preferred Employer Program.
What community events take place in Aurora?
Southlands hosts popular community events throughout the year, including the free Sounds of Southlands summer concert series on Thursday evenings, the seasonal Southlands Farmers Market, Wine Walks, and a Holiday Market each winter, all just steps from The Pendant Southlands. Aurora also hosts festivals, night markets, and holiday celebrations across the city. Check Visit Aurora for the latest calendar.
Are there opportunities for outdoor recreation near The Pendant Southlands?
Outdoor enthusiasts will find plenty of options near The Pendant Southlands. Aurora Reservoir, a few miles east, offers a paved trail loop around the water, a swim beach, fishing, and non-motorized boating. Trail details are available on the City of Aurora Trails page. The High Plains Trail and nearby open space are great for walking and biking, and Cherry Creek State Park is about a 20-minute drive for hiking, paddling, and picnicking. Closer to home, our walking paths and Bark Park keep you and your pup active. See our Pet-Friendly Community page for more.
What dining options are available near The Pendant Southlands?
The Pendant Southlands is steps from the restaurants lining Main Street and Town Square at Southlands, from casual eateries to sit-down dining with patio seating. Local favorites include Lazy Dog Restaurant & Bar, known for its lodge-inspired comfort food and dog-friendly patio, and Waldo's Chicken and Beer, serving Southern-style dishes and craft brews.
Is public transportation accessible nearby?
Yes. RTD provides bus service along the Smoky Hill Road corridor near The Pendant Southlands, including SkyRide service to Denver International Airport. RTD's R Line light rail runs through Aurora and connects to the A Line for airport and Union Station access. Most residents drive, with quick access to E-470 and I-225. For current routes and schedules, visit the RTD website.
What schools or school districts serve this community?
Public schools at The Pendant Southlands are served by the highly regarded Cherry Creek School District, and students in this area are generally zoned for Cherokee Trail High School. Attendance boundaries can change, so confirm your assigned elementary and middle schools with the district before signing a lease. The district also offers School Choice, and nearby private options include Regis Jesuit High School. For higher education, the Community College of Aurora and the University of Denver are within easy reach.
Are there grocery stores or shopping centers nearby?
The Pendant Southlands sits right next to Southlands, where residents can shop national retailers, local boutiques, Walmart, Sam's Club, and Petco. Grocery options including King Soopers and Safeway are a short drive away, and Park Meadows mall is roughly 20 minutes west for even more shopping.
Pet Friendly
What is your pet policy?
The Pendant Southlands is a pet-friendly apartment community in Aurora, CO! We allow up to 2 pets per apartment, including dogs and cats. We utilize PetScreening to monitor all four-legged residents, and every pet owner receives a digital pet passport profile. We do have breed restrictions for Akitas, American Bulldogs, Boxers, Cane Corsos, Chow Chows, Dobermans, Dalmatians, German Shepherds, Huskies, Karelian Bear Dogs, Malamutes, Pit Bulls, Presa Canarios, Mastiffs, Rottweilers, St. Bernards, Staffordshire Terriers, and any Wolf Hybrid. More information can be found at the end of the pet application or on our Pet-Friendly Community page.
What are the pet fees at The Pendant Southlands?
Pet fees at The Pendant Southlands include a one-time pet fee and monthly pet rent per pet. Current amounts are listed on our Pricing Breakdown page. All pets must be registered through PetScreening prior to move-in, and assistance animals are registered through PetScreening as well. Residents enrolled in our Preferred Employer Program receive 50% off the pet fee.
What pet amenities do you provide?
The Pendant Southlands is designed with pet owners in mind. On-site amenities include a fully fenced Bark Park and an indoor pet wash, plus nearby walking trails for daily strolls. Just outside the community, Copperleaf Bark Park offers more off-leash fun, Petco at Southlands keeps you stocked on supplies, and Lazy Dog welcomes pups on the patio. Visit our Pet-Friendly Community page for more details.